Nick Wignall

Regional Manager Operations


Nick has spent the last 12 years supporting companies all over the world deploying operational productivity expertise through a mixture of both consulting and internal management roles. Nick has a hands-on approach and wide-ranging experience working in companies of all sizes in FMCG, Manufacturing, Logistics, Utilities and Automotive in both operational and transactional environments. Nick has strong change management skills, excellent business acumen and in-depth experience of implementing and coaching business improvement across many different environments. Nick is passionate about developing and up skilling people through training, coaching and helping them to realise their true potential to be the best they can be. Through his facilitation and coaching, he has supported managers and teams to improve personal and team performance to deliver the business strategy.
• Manufacturing
• Logistics
• Utilities
• Aerospace
• Health care
• Automotive
• Transactional
• Team engagement / change management
• Training and coaching
• Strategy deployment
• Balanced scorecard
• Visual management
• Root cause problem solving and facilitation
• Process mapping and standardisation
• Quality
• Kaizen rapid improvement events

Complete the questions below to test your data maturity.

Over the next two years, which three of the 14 key performance indicators do you most want to improve on as a business?

Make a note of these before you carry on reading.

The key 14 performance indicator categories:


  • Asset & equipment efficiency
  • Inventory efficiency
  • Materials efficiency
  • Utilities efficiency
  • Workforce efficiency


  • Planning & scheduling effectiveness
  • Production flexibility
  • Workforce flexibility


  • Time to market
  • Time to delivery


  • Product quality
  • Process quality
  • Safety
  • Security

Now ask yourself – what is your current performance against these three KPIs? Can you tell me how you performed in the last hour, yesterday or last week?

If you can’t answer this question for all three because you aren’t measuring the data, then the next step is clear. Figure out what data you need to enable you to measure it, and decide how you are going to collect that data.

If you can answer it historically; last week or last month – ask yourself, is this retrospective view sufficient for me to really make improvements?

If you can answer it for all three up to the minute, then it is quite possible that shopfloor intelligence isn’t a number one priority for you. Look out for parts 2 and 3 of this blog series for some more insights into how you can make the data work for you.