Lyndon Phipps

Supply Chain Partner


A highly experienced and pragmatic supply chain specialist, who has worked for well known international companies including Unilever, Sealord, Carter Holt Harvey, P&O Cold Logistics (now Americold), and Tasti Products. Lyndon has been formerly responsible for delivering best in class service and cost efficiency, end to end supply chains, business unit management in cold storage, restructuring, and increasing efficiencies across multiple supply chains including 3PL’s. Lyndon has over 30 years experience in the logistics and supply chain industry. This experience covers time spent as an employee, professional contractor, and as a business owner. From his early working life in warehouse management and truck driving to senior roles in significant businesses, Lyndon knows how to work with people at all levels.
• Supply Chain Strategy
• S&OP Design and Implementation
• Warehousing, Distribution, 3PL – including temperature controlled environments
• Project Design, Build, Implement
• Planning, Procurement, Supply
• Demand management
• Supply Chain Restructuring
• Current state assessments demonstrating efficiencies within:
– Cold storage operations – poultry
– Cold storage operations – beef and lamb
– Transport operations
– Timber processing
– Food industry (multiples)

• Value stream mapping and process mapping for:
– Shipping logistics
– Cold storage operations

• Narrow aisle warehouse design, racking + equipment negotiation, & implementation
• Designed and implemented restructure for a NZ owned business to supply chain best practice.
• Project design, management, and implementation of bar code scanning inventory control system for significant entity (8000+ employees).
• Supply Contract Audit and Verification of supplier

Complete the questions below to test your data maturity.

Over the next two years, which three of the 14 key performance indicators do you most want to improve on as a business?

Make a note of these before you carry on reading.

The key 14 performance indicator categories:


  • Asset & equipment efficiency
  • Inventory efficiency
  • Materials efficiency
  • Utilities efficiency
  • Workforce efficiency


  • Planning & scheduling effectiveness
  • Production flexibility
  • Workforce flexibility


  • Time to market
  • Time to delivery


  • Product quality
  • Process quality
  • Safety
  • Security

Now ask yourself – what is your current performance against these three KPIs? Can you tell me how you performed in the last hour, yesterday or last week?

If you can’t answer this question for all three because you aren’t measuring the data, then the next step is clear. Figure out what data you need to enable you to measure it, and decide how you are going to collect that data.

If you can answer it historically; last week or last month – ask yourself, is this retrospective view sufficient for me to really make improvements?

If you can answer it for all three up to the minute, then it is quite possible that shopfloor intelligence isn’t a number one priority for you. Look out for parts 2 and 3 of this blog series for some more insights into how you can make the data work for you.