James Leek

Regional Manager


James has a wealth of experience in advanced manufacturing technologies. A Chartered Engineer with a Honours degree in Mechanical Engineering, James has led a number of innovation programmes focused on the implementation and operationalisation of emerging technologies including one that earned him and his engineering team the BIFM (British Institute of Facilities Management) Innovation and Technology Award. James also has a wealth of experience in people development and operational performance improvement in environments that integrate human processes with automation, and firmly believes in the importance of Future of Work skills development required for the future landscape of emerging technologies.
• Food processing
• Healthcare
• Facilities management
• Logistics
• Manufacturing
• New technology deployment Business turn-around & re-structure
• Back office, call and service centres
• Civil
• High & low volume production & assembly
• Lean programme design and management
• Change management & employee engagement
• Leadership and management coaching
• Facilitated rapid improvement activity
• Design and deployment of balanced and effective operational measures
• Stakeholder management Real time visual control methods
• Process and information flow optimisation
• Quick Changeover
• Failure Modes and Effects Analysis
• Organisational structure re-design
• Structured programme management
• Practical problem solving

Complete the questions below to test your data maturity.

Over the next two years, which three of the 14 key performance indicators do you most want to improve on as a business?

Make a note of these before you carry on reading.

The key 14 performance indicator categories:


  • Asset & equipment efficiency
  • Inventory efficiency
  • Materials efficiency
  • Utilities efficiency
  • Workforce efficiency


  • Planning & scheduling effectiveness
  • Production flexibility
  • Workforce flexibility


  • Time to market
  • Time to delivery


  • Product quality
  • Process quality
  • Safety
  • Security

Now ask yourself – what is your current performance against these three KPIs? Can you tell me how you performed in the last hour, yesterday or last week?

If you can’t answer this question for all three because you aren’t measuring the data, then the next step is clear. Figure out what data you need to enable you to measure it, and decide how you are going to collect that data.

If you can answer it historically; last week or last month – ask yourself, is this retrospective view sufficient for me to really make improvements?

If you can answer it for all three up to the minute, then it is quite possible that shopfloor intelligence isn’t a number one priority for you. Look out for parts 2 and 3 of this blog series for some more insights into how you can make the data work for you.