Glen Dale

Senior Consultant


Glen is a qualified Mechanical Engineer (NZDE) with an MBA from Victoria University. Glen is an experienced Senior Leader with over 20 years of experience in primary industry, manufacturing, mining, engineering, design, vertical and horizontal construction, and rail. Glen has worked in both the public and private sectors, with companies both large and small, including unionised workforces. Glen has extensive engineering experience in production, project and design engineering. During this time Glen has developed significant LEAN, change management and continuous improvement experience. Recently, Glen has utilised these skills to support a number of organisations with reducing the risk of fatigue and improving wellbeing. Glen is also a coach and mentor, which ensures he provides an incredibly supportive offering to any organisation.
Industry Program Experience
• Rail and transportation
• Medium to Heavy Manufacturing/Engineering
• Vertical and Horizontal Construction
• Timber Milling
• Mining
• Irrigation
• Maintenance
• Meat processing
• Ferrous and non-ferrous foundries
• Timber processing/milling.
• Waste to energy C.I.G.A.R.
• Whiteware manufacturing
• Change management
• Coaching and mentoring
• Facilitation and strategy development
• Process design
• Problem solving and R.C.A.
• Production Engineering
• Product Design – Design for Manufacture
• Risk assessments

Complete the questions below to test your data maturity.

Over the next two years, which three of the 14 key performance indicators do you most want to improve on as a business?

Make a note of these before you carry on reading.

The key 14 performance indicator categories:


  • Asset & equipment efficiency
  • Inventory efficiency
  • Materials efficiency
  • Utilities efficiency
  • Workforce efficiency


  • Planning & scheduling effectiveness
  • Production flexibility
  • Workforce flexibility


  • Time to market
  • Time to delivery


  • Product quality
  • Process quality
  • Safety
  • Security

Now ask yourself – what is your current performance against these three KPIs? Can you tell me how you performed in the last hour, yesterday or last week?

If you can’t answer this question for all three because you aren’t measuring the data, then the next step is clear. Figure out what data you need to enable you to measure it, and decide how you are going to collect that data.

If you can answer it historically; last week or last month – ask yourself, is this retrospective view sufficient for me to really make improvements?

If you can answer it for all three up to the minute, then it is quite possible that shopfloor intelligence isn’t a number one priority for you. Look out for parts 2 and 3 of this blog series for some more insights into how you can make the data work for you.