Alastair Crawford



Alastair has a passion for helping businesses achieve extraordinary results. As a Partner at LMAC Consulting, he combines over 20 years’ experience working for World Class companies (including Toyota both in the UK and Japan) with LMAC’s unique model to guide companies on their journey to becoming High Performing organisations. Alastair has a reputation for driving continuous improvement across all measures in any environment. A strong leader, adept at developing people and facilitating processes to ensure the achievement of best practice through effective management techniques and training expertise. With extensive training and experience in Strategy Development techniques, he specialises in helping businesses to set Strategic plans that create value and align with the company vision. Alastair supports organisations in executing these strategies using LMAC’s unique Strategy Framework and expert coaching. This framework is the result of years of experience working with various organisations, backed up with World Class research & training including time spent at the internationally renowned London Business School.
• Strategy Design and Execution
• Business Maturity Model construction, creating a business roadmap
• Executive coaching and mentoring
• Business KPI’s and performance measures design to drive balanced improvements
• Extensive World Class Manufacturing expertise
• Expert coach in numerous Lean, Six Sigma, Theory of Constraints principles
• Culture and behavioural change to deliver business goals
• Senior Lean Management international experience
• Change Management
• Leadership mentoring and development
• Process Control Design and Implementation
• Maintenance Expertise
• Project Design and Management
• Training Programme and System Design
• Root Cause Problem Solving Expert/Mentor
• Health
• Engineering
• Dairy
• Service Primary
• Not for Profit
• Primary industry

Complete the questions below to test your data maturity.

Over the next two years, which three of the 14 key performance indicators do you most want to improve on as a business?

Make a note of these before you carry on reading.

The key 14 performance indicator categories:


  • Asset & equipment efficiency
  • Inventory efficiency
  • Materials efficiency
  • Utilities efficiency
  • Workforce efficiency


  • Planning & scheduling effectiveness
  • Production flexibility
  • Workforce flexibility


  • Time to market
  • Time to delivery


  • Product quality
  • Process quality
  • Safety
  • Security

Now ask yourself – what is your current performance against these three KPIs? Can you tell me how you performed in the last hour, yesterday or last week?

If you can’t answer this question for all three because you aren’t measuring the data, then the next step is clear. Figure out what data you need to enable you to measure it, and decide how you are going to collect that data.

If you can answer it historically; last week or last month – ask yourself, is this retrospective view sufficient for me to really make improvements?

If you can answer it for all three up to the minute, then it is quite possible that shopfloor intelligence isn’t a number one priority for you. Look out for parts 2 and 3 of this blog series for some more insights into how you can make the data work for you.