Imagine: Leaders and teams each taking personal accountability for results.

People Development

We are accredited providers of the following courses that can be tailored for your organisation and include follow-up mentoring.

Accountability Builder

This workshop sparks motivation, ownership, and innovation. It inspires teams and individuals to take greater accountability, visibly and measurably, for delivering impact and value to achieve the organisation’s goals.

Leadership Builder

In our one-day workshop, learn how to create a positive accountability culture, establish expectations, close performance gaps and improve  communication. This program strengthens leaders’ ability to hold others accountable in a positive and principled way.

Our Experience

With over 15 years experience and over 120 clients in New Zealand, we have analysed what cultural traits have the most impact on process improvement.

We have found that the stand out opportunity is to build accountable teams and individuals. This is a significant gap within many organisations.

We use global best practice to address this issue. 

Complete the questions below to test your data maturity.

Over the next two years, which three of the 14 key performance indicators do you most want to improve on as a business?

Make a note of these before you carry on reading.

The key 14 performance indicator categories:


  • Asset & equipment efficiency
  • Inventory efficiency
  • Materials efficiency
  • Utilities efficiency
  • Workforce efficiency


  • Planning & scheduling effectiveness
  • Production flexibility
  • Workforce flexibility


  • Time to market
  • Time to delivery


  • Product quality
  • Process quality
  • Safety
  • Security

Now ask yourself – what is your current performance against these three KPIs? Can you tell me how you performed in the last hour, yesterday or last week?

If you can’t answer this question for all three because you aren’t measuring the data, then the next step is clear. Figure out what data you need to enable you to measure it, and decide how you are going to collect that data.

If you can answer it historically; last week or last month – ask yourself, is this retrospective view sufficient for me to really make improvements?

If you can answer it for all three up to the minute, then it is quite possible that shopfloor intelligence isn’t a number one priority for you. Look out for parts 2 and 3 of this blog series for some more insights into how you can make the data work for you.