We can fine tune your Organisation.

Our expertise.

When people and process work in harmony, that’s when the ‘magic’ happens.

Performance across all key metrics improves dramatically and the business thrives.  We liken the ‘how’ to a jigsaw puzzle – below are the pieces:

Operational Strategy

The foundation of excellence

“Strategy is choosing what not to do”
Michael Porter – Professor at Harvard Business School

High Performance Organisations outperform their competitors and thrive.  Rather than relying upon good luck, these organisations think and behave strategically in order to achieve clear objectives in line with their core purpose. 

Many organisations tend to chew off more improvement initiatives than they can handle and often these initiatives do not clearly align with each other or to clear business objectives.

LMAC’s unique Strategy Build Model engages all levels of the organisation to establish only what has to be done, in line with clear business objectives.

Our studies show that New Zealand businesses are not alone in struggling to develop and implement strategies (and then follow them) to ensure their trajectory is in line with their purpose.

Whether you’re a large or small organisation, our Strategy Model will help you harness your organisation’s capabilities and use your competitive advantage to grow and succeed.

Our Expertise_Process Design_LMAC Consulting NZ

People Development

The engine of any organisation

Leadership is the single most crucial component of a business.

 The problem is that many leadership training programmes are ineffective. We believe the core issues are:

  • Too much theory and not enough practice
  • The lack of a mentorship structure to allow leaders to experiment and grow.

Our Leadership Development Programmes are designed to build capability within an organisation and deliver significant results. Our mentors will support your leaders not only to deliver results in the short to medium term, but also to become internal mentors for your company in the future.

We have several packages available and we also offer bespoke programmes. Please feel free to call us to establish what approach is best for your organisation’s needs.

For more details about what is involved in our programmes please click through to our People Accountability page. 

Our Expertise_People Development_LMAC Consulting NZ

Process Design

Lifting operational performance to industry best.

Productivity = the effectiveness of effort, measured as the rate of output per unit of input.

Developing an end-to-end process that runs as smoothly as a well-tuned engine requires deliberate process design or redesign in many cases. Over a period of time, lots of small changes in an organisation can upset the balance of the ‘engine’ and occasional misfires become a constant sputtering that hinders performance.

Just as there are many tools to help tune an engine, there are lots of resources to help hone your organisational processes. But they need to be used in the right place at the right time to deliver the most gains.

Many of the organisations we work with were already using some of the tools we recommend without seeing significant improvements in performance. The tools are not working as well as they should be because the ‘engine’ is out of balance.

Depending upon what changes have been made over time, the response required will vary somewhere between tweaking the process or redesigning it completely. Either way, output versus input will improve significantly.

Our Expertise_Process Design_LMAC Consulting NZ

Industry 4.0

The 4th industrial

Big Data, Automation, AI

You may have heard about Industry 4.0 — or the 4th Industrial Revolution. Using ‘Big Data’, high levels of automation, and artificial intelligence to name a few initiatives. Industry 4.0 promises to radically alter the industrial landscape in New Zealand and around the world.

Our belief is that smart factories are the future of manufacturing and New Zealand SME’s need to start taking small steps to transition to this Brave New World that’s coming down the track.

Is it time to start your industry 4.0 journey? Find out here. 

Our Expertise_Industry 4_LMAC Consulting NZ

Due Diligence

Due Diligence to support Business Acquisition

It takes a professionally experienced team to perform thorough due diligence activity.

At LMAC, we pride ourselves on our range of experience within FMCG & manufacturing. Our operational knowledge of the value chain is second to none within New Zealand.

Our service is to support potential buyers to understand the viability of a business.

Covering fixed assets, production equipment, inventory, warehousing and manufacturing capability, we have the ability to really understand the business in a very short time. This work is completed with a mixture of physical investigation combined with data analysis.

Our focus is to provide informed insights to:

  1. Confirm stated capability & capacity
  2. Highlight any red flags/risks
  3. Highlight the possibility to further enhance the value chain

Please contact us directly, to learn more about this service.

Contact us to get started now

Complete the questions below to test your data maturity.

Over the next two years, which three of the 14 key performance indicators do you most want to improve on as a business?

Make a note of these before you carry on reading.

The key 14 performance indicator categories:


  • Asset & equipment efficiency
  • Inventory efficiency
  • Materials efficiency
  • Utilities efficiency
  • Workforce efficiency


  • Planning & scheduling effectiveness
  • Production flexibility
  • Workforce flexibility


  • Time to market
  • Time to delivery


  • Product quality
  • Process quality
  • Safety
  • Security

Now ask yourself – what is your current performance against these three KPIs? Can you tell me how you performed in the last hour, yesterday or last week?

If you can’t answer this question for all three because you aren’t measuring the data, then the next step is clear. Figure out what data you need to enable you to measure it, and decide how you are going to collect that data.

If you can answer it historically; last week or last month – ask yourself, is this retrospective view sufficient for me to really make improvements?

If you can answer it for all three up to the minute, then it is quite possible that shopfloor intelligence isn’t a number one priority for you. Look out for parts 2 and 3 of this blog series for some more insights into how you can make the data work for you.