LMAC have developed a unique approach to delivering results.

Our approach.

Operations have many moving parts and the art and science of linking these parts is when the real productivity ‘magic’ happens.

Step 01.

Start with a

It’s not an expensive exercise and it will give you clarity and confidence about how you can improve your operations. This is the ‘science’ part of the process. We measure your operational performance, then compare and contrast it with international best practice.

LMAC Consulting NZ_Our Approach_Diagnosis

Step 02.

Develop a

All good things come from a well thought out strategy. We call this the ‘art’ of improving operational productivity. To be clear, this is Operational Strategy, not a business strategy. Very few organisations have a clear operations plan in place. Sustainable, long-lasting improvement is our focus. Our goal is to ensure that your people and processes are primed for growth.

Step 03.


Designing processes — human and automated processes, digital and IT architecture — that integrate seamlessly to deliver optimum output vs input is what we do best.

LMAC Consulting NZ_Our Approach_Execute

Step 04.

Execute the 

Leaving the whiteboards and powerpoint theories in the classroom, we work with your operations team to make change happen. Our approach is to develop skills by coaching, mentoring and doing. Change can be an enjoyable process for teams when the right support and guidance is in place.

Contact us to get started now

Complete the questions below to test your data maturity.

Over the next two years, which three of the 14 key performance indicators do you most want to improve on as a business?

Make a note of these before you carry on reading.

The key 14 performance indicator categories:


  • Asset & equipment efficiency
  • Inventory efficiency
  • Materials efficiency
  • Utilities efficiency
  • Workforce efficiency


  • Planning & scheduling effectiveness
  • Production flexibility
  • Workforce flexibility


  • Time to market
  • Time to delivery


  • Product quality
  • Process quality
  • Safety
  • Security

Now ask yourself – what is your current performance against these three KPIs? Can you tell me how you performed in the last hour, yesterday or last week?

If you can’t answer this question for all three because you aren’t measuring the data, then the next step is clear. Figure out what data you need to enable you to measure it, and decide how you are going to collect that data.

If you can answer it historically; last week or last month – ask yourself, is this retrospective view sufficient for me to really make improvements?

If you can answer it for all three up to the minute, then it is quite possible that shopfloor intelligence isn’t a number one priority for you. Look out for parts 2 and 3 of this blog series for some more insights into how you can make the data work for you.